Rosen Shingle Creek › FAQs
Know before you goRosen Shingle Creek FAQs
Answers to everything guests ask before booking: the age policy, check-in, every room, dining, the spa, getting there, the seasons, events and booking. Short answers first.
Most asked
The basics
9Where is Rosen Shingle Creek located?
Rosen Shingle Creek is at 9939 Universal Blvd, Orlando, Florida, 32819, US.
Does Rosen Shingle Creek charge a resort fee?
No, Rosen Shingle Creek does not charge a resort fee.
Is Wi‑Fi included at Rosen Shingle Creek?
Yes, free WiFi is available in all guest rooms and public areas.
How large is the Rosen Shingle Creek property?
The resort sits on a 255‑acre estate with gardens, nature trails, and the headwaters of Shingle Creek.
Does Rosen Shingle Creek have a golf course?
Yes, the property includes the Shingle Creek Golf Club, an 18‑hole Arnold Palmer design championship course.
What pool facilities does Rosen Shingle Creek offer?
Rosen Shingle Creek has four heated outdoor pools and two hot tubs, including a dedicated children's pool; pool hours run from 5:30 AM to midnight.
Are spa and fitness facilities available at Rosen Shingle Creek?
Yes, The Spa at Shingle Creek is on site and the fitness center is located inside the spa; spa hours are 8:00 AM–8:00 PM and the fitness center is open 5:00 AM–10:00 PM.
How can I contact BookResorts for Rosen Shingle Creek reservations?
BookResorts agents are available 24/7 at +1 (888) 605-1350 for Rosen Shingle Creek bookings.
Does Rosen Shingle Creek offer shuttle service to theme parks?
Yes, as a Universal Orlando Partner Hotel it provides a complimentary scheduled shuttle to Universal parks, and a connector to SeaWorld and Aquatica; reservations are required 24 hours in advance.
Age policy & families
8Is Rosen Shingle Creek family-friendly?
Yes, Rosen Shingle Creek is family-friendly and welcomes children of all ages.
What is the minimum age to check in at Rosen Shingle Creek?
The lead guest must be at least 18 years old to check in and must present a government-issued photo ID and a matching credit or debit card for incidentals.
Are there child-specific pool areas at Rosen Shingle Creek?
Yes, the resort includes a dedicated children's pool in addition to its other pools and hot tubs.
Can children access the spa at Rosen Shingle Creek?
Spa facilities are available with a spa service; full‑day access to spa facilities is for guests 18 years and older when they have a spa service.
Are kids welcome in Rosen Shingle Creek restaurants?
Yes, Rosen Shingle Creek's dining outlets are family-friendly, with casual and kid‑friendly options like Cat‑Tails Pool Bar & Grille, Tobias Burgers & Brews, and the Creek Ice Creamery.
Can I request a rollaway bed for a child at Rosen Shingle Creek?
Rollaway beds are available for the fifth guest in a room when occupancy limits apply; you should request one in advance with the hotel or your booking agent.
What are room occupancy limits for families at Rosen Shingle Creek?
Rooms accommodate up to 5 adults and 4 children combined; a rollaway bed is required for the fifth person.
Are there activities for children at Rosen Shingle Creek grounds?
The resort offers four pools, nature trails, and family‑friendly dining; the concierge can also help arrange local attractions and tickets.
Check-in & hotel policies
10What time is check-in and check-out at Rosen Shingle Creek?
Check-in begins at 3:00 PM and check-out is at 11:00 AM; late check-out can be requested for an additional charge.
What ID and payment are required at Rosen Shingle Creek check-in?
The lead guest must present a government-issued photo ID and a matching credit or debit card to cover incidental charges.
What is the check-in window at Rosen Shingle Creek if I arrive late?
Standard check-in runs until midnight; guests arriving after midnight should contact the property in advance using their booking confirmation.
Does Rosen Shingle Creek accept cash and major cards?
The property accepts major cards including American Express, Visa, Mastercard, Diners Club, JCB and Discover, as well as debit cards and cash.
Is parking available at Rosen Shingle Creek?
Yes, on-site self-parking and valet parking are available for a fee; RV, bus and truck parking options are offered for a surcharge.
Are pets allowed at Rosen Shingle Creek?
Pets are welcomed in certain rooms for a fee (service animals are exempt); the fee and availability vary by stay so confirm with the hotel or your booking agent.
Does Rosen Shingle Creek charge a resort fee or include meals?
Rosen Shingle Creek does not charge a resort fee. Rates generally do not include meals, though buffet breakfast is available for a surcharge.
Is free Wi‑Fi included during my stay at Rosen Shingle Creek?
Yes, free WiFi is included in guest rooms and public areas, with in-room speeds of 25 Mbps or higher.
What should I do if I need transportation from the airport to Rosen Shingle Creek?
You can arrange paid airport transfers, taxi, rideshare, or car rental; Orlando International Airport is the nearest major airport and is about an 11‑mile drive.
How can BookResorts help with my Rosen Shingle Creek booking?
BookResorts can assist with reservations, special requests, and trip planning for Rosen Shingle Creek; agents are available 24/7 at +1 (888) 605-1350.
Rooms & suites overview
9What room types does Rosen Shingle Creek offer?
The property includes Standard Room (2 Queen Beds) and Room (1 King Bed) among its room types, plus additional guestrooms and suites across the resort.
How large are the standard rooms at Rosen Shingle Creek?
Standard rooms at Rosen Shingle Creek measure about 436 square feet.
How many guestrooms and suites does Rosen Shingle Creek have?
Rosen Shingle Creek has 1,501 guestrooms and suites, including 195 suites and 3 presidential suites.
What is the typical maximum occupancy for Rosen Shingle Creek rooms?
Rooms accommodate up to 5 adults and 4 children combined, with a rollaway bed required for the fifth person.
Is in-room Wi‑Fi provided in Rosen Shingle Creek rooms?
Yes, free WiFi is provided in all guest rooms with in-room speeds of 25 Mbps or higher.
Are rollaway beds available in Rosen Shingle Creek rooms?
Yes, rollaway beds are available for the fifth guest in a room; request one in advance with the hotel or your booking agent.
Can I request accessible rooms at Rosen Shingle Creek?
Accessible features and rooms are available; contact the hotel or BookResorts to request specific accessibility needs.
Are cribs or extra bedding options provided in Rosen Shingle Creek rooms?
Cribs and extra bedding options are offered but should be requested ahead of arrival through the hotel or your booking agent.
Do Rosen Shingle Creek rooms include in-room safes and minibars?
The dossier does not specify in-room safes or minibars; please contact the hotel or BookResorts for details about specific in-room amenities.
Room by room
20Standard Room
What can I see from the Standard Room at Rosen Shingle Creek?
The Standard Room is described with city and golf course views . The resort sits on Universal Boulevard and its grounds include the Arnold Palmer-designed Shingle Creek Golf Club, an 18-hole, par-72 championship course.
How are the beds set up and how many people does the room sleep?
The room has 2 Queen Beds and sleeps up to 4 guests . The beds have pillowtop mattresses, premium Egyptian cotton sheets and hypo-allergenic bedding. A rollaway/extra bed is available for a surcharge, and a crib is free.
How big is the room, and is it comfortable for four people?
At 441 sq. ft. , the room has a light, practical layout with space for two Queen beds. Two couples or a family of four can use it, and the resort's own standard rooms are about the same size.
What is the bathroom like?
It is a private bathroom with a shower/bathtub combination . You get bathrobes, towels, a hair dryer, designer toiletries including shampoo and soap, and toilet paper. A toothbrush and toothpaste are available on request.
Is the Standard Room a good choice for families?
Yes. Rosen Shingle Creek is a family-friendly resort and welcomes children of all ages. The room offers two Queen beds, a free crib and a mini-fridge. The resort also has four heated outdoor pools, including a dedicated children's pool, open from 5:30 AM to midnight.
What is in the room for a longer stay or a quiet evening in?
The room has a 40-inch smart TV with cable channels, closed captioning and pay movies. It also has a coffee/tea maker , a mini-fridge , 24-hour room service , free Wi-Fi (25+ Mbps) , air conditioning, heating, blackout drapes and turndown service. The 18 Monroe Street market is open 24/7 for snacks.
Does the resort charge a resort fee, and what else costs extra?
Rosen Shingle Creek charges no resort fee , and Wi-Fi is free in rooms and public areas. Extras include self-parking (roughly $29–$38 a night) or valet (roughly $42–$51 a day), the fitness center ($10 for 24 hours or $20 for the whole stay), pool cabanas and buffet breakfast.
How do I get to the theme parks from the hotel?
As a Universal Orlando Partner Hotel, the resort runs a complimentary scheduled shuttle to Universal Orlando's theme parks. A connector shuttle goes on to SeaWorld and Aquatica, and reservations are required 24 hours ahead. There is no free shuttle to Walt Disney World , which is about a 20-minute drive. Orlando International Airport is about 11 miles away.
Where can I eat without leaving the resort?
The resort has 15 restaurants and lounges . They include the AAA Four Diamond steakhouse A Land Remembered, the Italian bistro Cala Bella, Mi Casa Tequila Taqueria, Banrai Sushi and Tobias Burgers & Brews. Room service runs 24 hours.
Is there a beach nearby, and what are the check-in times?
Orlando is inland, and the nearest real beach is Cocoa Beach , about 58–66 miles away and roughly an hour's drive. The resort's pools are the closest swimming. Check-in begins at 3:00 PM and check-out is 11:00 AM. The lead guest must be at least 18 and show photo ID with a credit or debit card for incidentals.
Room
What does this Room at Rosen Shingle Creek look out on?
This room has city and golf course views . Blackout drapes let you darken the room when you want to sleep in.
How big is the room and who does it sleep?
The room measures 441 sq. ft. and sleeps 3 guests . It has 1 king bed with Egyptian cotton sheets, a pillowtop mattress and hypo-allergenic premium bedding. A rollaway or extra bed is available for a surcharge, and a free crib can be provided.
What is the bathroom like?
The private bathroom has a shower/bathtub combination , bathrobes, designer toiletries, a hair dryer and towels. Toothbrush and toothpaste are available on request.
What technology and conveniences are in the room?
You get a 40-inch smart TV with cable channels and pay movies, closed captioning, a coffee/tea maker , a mini-fridge and free WiFi at 25+ Mbps . Room service runs 24 hours and turndown service is offered. Heating and air conditioning keep the room comfortable year-round.
Is this room suitable for families or groups?
Rosen Shingle Creek is a family-friendly resort , and this room offers a free crib and a surcharge rollaway bed for a third guest. Connecting rooms are an option for families or groups who want adjoining space.
Does the room have accessibility features?
Yes, the room is listed with accessibility features , plus closed captioned TV. Guests with specific mobility needs can speak to the resort about their requirements when booking.
Is there a resort fee, and what extras cost more?
Rosen Shingle Creek does not charge a resort fee , and WiFi is free in rooms and public areas. Extras that cost more include self or valet parking, pool cabanas, fitness center access ($10 for 24 hours or $20 for the whole stay), spa treatments, rollaway beds and breakfast buffet.
What are check-in and check-out times?
Check-in begins at 3:00 PM and the window runs until midnight. Check-out is at 11:00 AM , and late check-out is available for a charge. The lead guest must be at least 18 and present photo ID and a credit or debit card for incidentals. Guests arriving after midnight should contact the resort in advance.
How do I get to the theme parks from Rosen Shingle Creek?
As a Universal Orlando Partner Hotel, the resort offers a complimentary scheduled shuttle to Universal Orlando theme parks , with a connector to SeaWorld and Aquatica. Reservations are required 24 hours in advance. There is no free shuttle to Walt Disney World, which is about a 20-minute drive away.
How far is the resort from Orlando International Airport?
Orlando International Airport (MCO) is about 11 miles away, roughly a 14-minute drive in normal traffic. A taxi typically costs around $30–$40.
Food & drink
9Is breakfast included at Rosen Shingle Creek?
Rates do not include meals by default; buffet breakfast is available for a surcharge and there are several à la carte dining options on property.
What restaurants are at Rosen Shingle Creek?
On-site venues include A Land Remembered, Cala Bella, Mi Casa Tequila Taqueria, Banrai Sushi, Tobias Burgers & Brews, Shingle Creek Clubhouse Grille, Cat-Tails Pool Bar & Grille, Headwaters Lounge, Creek Ice Creamery and Smoooth Java, plus a 24/7 market.
Do Rosen Shingle Creek restaurants take reservations?
Reservations are recommended for signature venues like A Land Remembered and Cala Bella; casual outlets are generally walk-in friendly.
What are A Land Remembered's hours at Rosen Shingle Creek?
A Land Remembered serves dinner nightly from 5:30 p.m. to 10:00 p.m.; evening resort attire is recommended.
Can I get coffee or a quick breakfast at Rosen Shingle Creek?
Yes — Smoooth Java offers coffee and handheld bites, and the 18 Monroe Street Market is open 24/7 for grab-and-go items.
Is there poolside food and drink at Rosen Shingle Creek?
Yes — Cat-Tails Pool Bar & Grille serves poolside American snacks and drinks, and Creek Ice Creamery offers sweet treats near the pools.
Are children welcome in Rosen Shingle Creek's restaurants?
Yes — Rosen Shingle Creek is family-friendly and its dining venues accommodate children of all ages.
Does Rosen Shingle Creek offer room service?
The dossier does not list a room service policy explicitly, so please check with the hotel or your booking agent for current room service availability.
Are there vegetarian or allergy-friendly options at Rosen Shingle Creek restaurants?
Menus vary by outlet; most on-site restaurants offer a range of dishes — contact the specific restaurant or concierge for dietary accommodations.
Spa & wellness
9Is there a spa at Rosen Shingle Creek?
Yes — The Spa at Shingle Creek is the on-site spa facility.
What are The Spa at Shingle Creek hours?
The spa facilities are open daily from 8:00 AM to 8:00 PM.
What treatments does the spa at Rosen Shingle Creek offer?
The spa menu includes massages, specialty therapies, facials, body treatments, hand and foot therapies and salon services.
What signature treatments are available at The Spa at Shingle Creek?
Signature offerings include the Calusa Cocoon wrap and the Creekside Signature Massage in 50- and 80-minute formats.
Can guests use the spa sauna and steam room at Rosen Shingle Creek?
Yes — spa guests may use the sauna, steam room and other amenities during spa hours; with a spa service, guests 18 and older get full-day access starting at 8:00 AM.
Is there a fitness center at Rosen Shingle Creek and what are its hours?
Yes — the fitness center is located at The Spa at Shingle Creek and is open daily from 5:00 AM to 10:00 PM.
Is there a fee to use the fitness center at Rosen Shingle Creek?
Yes — fitness center access carries a fee of $10 for 24 hours or $20 for the entire stay.
How many treatment rooms does The Spa at Shingle Creek have?
The spa is a 13,000-square-foot facility with nine treatment rooms, a salon, whirlpool tub, sauna and steam room.
Do I need to book spa treatments in advance at Rosen Shingle Creek?
Advance reservations are recommended to secure preferred times; contact the spa directly or ask your booking agent for help.
Pools & on site
8How many pools does Rosen Shingle Creek have?
Rosen Shingle Creek has four heated outdoor pools plus two hot tubs, including a dedicated children's pool.
What are the pool hours at Rosen Shingle Creek?
Pool access runs from 5:30 AM to midnight.
Are there cabanas or loungers at Rosen Shingle Creek pools?
Yes — pool cabanas and sun loungers are available, with cabanas available for a surcharge.
Is there a children's pool at Rosen Shingle Creek?
Yes — the resort includes a dedicated children's pool.
Can I get food and drinks at the pool at Rosen Shingle Creek?
Yes — Cat-Tails Pool Bar & Grille serves poolside snacks and drinks, and Creek Ice Creamery is nearby for treats.
Are the pools heated at Rosen Shingle Creek?
Yes — the four outdoor pools are heated.
Do guests need to reserve pool cabanas at Rosen Shingle Creek?
Cabanas carry a surcharge and availability can vary; contact the hotel or concierge to reserve one.
Are lifeguards on duty at Rosen Shingle Creek pools?
The dossier does not specify lifeguard presence, so please check with the hotel for current pool safety arrangements.
Weather & seasons
8What is Orlando's weather like near Rosen Shingle Creek in summer?
Summer (June–September) is hot, humid and rainy with frequent afternoon thunderstorms and typical highs near 90°F (32°C).
What is the winter weather like near Rosen Shingle Creek?
Winter is generally mild and drier, with January usually being the coldest month and average lows around the low 50s°F.
When is the rainy season in Orlando near Rosen Shingle Creek?
The wet season runs from May through October, dominated by daily afternoon sea-breeze thunderstorms.
When is hurricane season for Rosen Shingle Creek visitors?
Hurricane season runs June through November, peaking between August and October.
What are the best months to visit Rosen Shingle Creek for weather?
Spring (March–May) and the fall window around October/November to early December are commonly recommended to avoid the heaviest rain and summer humidity.
Will afternoon storms cancel outdoor activities at Rosen Shingle Creek?
Afternoon thunderstorms are common in the wet season and can temporarily disrupt outdoor plans; check weather forecasts and plan flexible activities.
Does the weather in Orlando affect shuttle service to theme parks from Rosen Shingle Creek?
Shuttle operations follow the hotel's schedule; extreme weather may affect service, so check with the hotel or concierge if severe weather is forecast.
Is it warm enough to use Rosen Shingle Creek pools year-round?
The pools are heated, but conditions vary by season; guests typically use pools year-round, though cooler winter days may be less comfortable for some.
Getting there & around
9How do I get to Rosen Shingle Creek from Orlando International Airport (MCO)?
Rosen Shingle Creek is about an 11-mile drive from Orlando International Airport; you can take a taxi, rideshare, rental car, or arrange paid airport transfer services to the resort.
Is there a shuttle to Universal Orlando from Rosen Shingle Creek?
Yes. As a Universal Orlando Partner Hotel, Rosen Shingle Creek provides a complimentary scheduled shuttle to Universal theme parks and a connector shuttle to SeaWorld and Aquatica; reservations are required 24 hours in advance.
Does Rosen Shingle Creek provide shuttle service to Walt Disney World?
No. Rosen Shingle Creek does not offer a complimentary shuttle to Walt Disney World; guests should use paid transportation options, a rental car, taxi, or rideshare for Disney.
Is parking available at Rosen Shingle Creek and is there a fee?
Yes. Self-parking and valet parking are available on site for a daily fee; RV, bus and truck parking are also offered for a surcharge and an EV charging station is on property.
Can I get around the area without a car from Rosen Shingle Creek?
There are options: the resort shuttle serves Universal parks, LYNX bus route 58 terminates at the resort, and taxis or rideshares are readily available; some International Drive services like the I‑RIDE Trolley do not stop directly at the resort.
Does Rosen Shingle Creek have accessible parking and features?
Yes. The resort provides accessible features and accessible parking; contact the hotel directly for specific accessibility needs prior to arrival.
What is the best way to get to the Orange County Convention Center from Rosen Shingle Creek?
The Orange County Convention Center is a short drive from Rosen Shingle Creek; guests can take a taxi, rideshare, or drive, and the center is typically only minutes away by car.
Can Rosen Shingle Creek help arrange car rentals or local transfers?
Yes. The hotel can assist with arranging car rentals and paid transfer options through the concierge or front desk.
Is public transportation available near Rosen Shingle Creek?
Yes. LYNX bus route 58 has a terminus inside the resort and connects to International Drive; schedules vary so check LYNX for current times.
Things to do
9What on-site activities are available at Rosen Shingle Creek?
On site you can use four heated outdoor pools (including a children's pool), two hot tubs, the 18‑hole Shingle Creek Golf Club, The Spa at Shingle Creek, fitness facilities, nature trails, and seasonal fishing.
Are the pools heated and when can I use them?
Yes, the four outdoor pools are heated and pool access is available daily from 5:30 AM to midnight; cabanas and sun loungers are available for a surcharge.
Can I play golf at Rosen Shingle Creek?
Yes. The property features Shingle Creek Golf Club, an Arnold Palmer Design Company 18‑hole championship course, and golf lessons are available on site.
Does Rosen Shingle Creek have a spa and what are the hours?
Yes. The Spa at Shingle Creek is open daily from 8:00 AM to 8:00 PM and offers massages, facials, salon services, a sauna, steam room, and other treatments.
Is there a fitness center at Rosen Shingle Creek and is there a fee?
The fitness center is located at The Spa at Shingle Creek, open daily from 5:00 AM to 10:00 PM, and access carries a fee of $10 for 24 hours or $20 for the entire stay.
Can I go bird-watching or fishing on the property?
Yes. The resort sits on extensive garden grounds and nature trails along Shingle Creek, offering opportunities for bird-watching and seasonal fishing on site.
Does Rosen Shingle Creek offer family-friendly activities?
Yes. The resort welcomes children of all ages and has family-friendly amenities including a children's pool, ice creamery, casual dining, and outdoor spaces for families to enjoy.
Can the resort help me book theme-park tickets or tours?
Yes. Rosen Shingle Creek provides tours and ticket assistance through its concierge to help arrange visits to nearby attractions like Universal Orlando and SeaWorld.
Are there activities for evening entertainment at Rosen Shingle Creek?
Yes. The resort has lounges and bars, signature restaurants with dinner service, and on-site dining options that provide evening dining and social spaces; check the concierge for current entertainment schedules.
Weddings & celebrations
9Can I hold my wedding at Rosen Shingle Creek?
Yes. Rosen Shingle Creek offers extensive event spaces ranging from intimate rooms to very large ballrooms and outdoor ceremony locations for weddings and celebrations.
What wedding venues are available at Rosen Shingle Creek?
Venues include large column-free ballrooms such as the Gatlin Ballroom, outdoor terrace and lake venues, the Golf Pavilion, and multiple breakout and pre-function spaces to suit different guest counts.
How many guests can Rosen Shingle Creek accommodate for a wedding?
The resort can accommodate a wide range of wedding sizes, with event spaces supporting gatherings from small groups up to several thousand guests depending on the ballroom or combination of spaces chosen.
Does Rosen Shingle Creek provide wedding packages and what do they include?
Yes. The resort offers wedding packages that may include food and beverage options, a day‑of coordinator, room blocks and event rentals; specific package inclusions and minimums vary by venue and should be discussed with the events team.
What is the starting price for wedding packages at Rosen Shingle Creek?
Published wedding package starting prices are listed in some vendor sources at around $175 per person; actual pricing, minimums, and availability depend on date, guest count and chosen package and must be confirmed with the hotel.
Is there an on-site coordinator for weddings at Rosen Shingle Creek?
Yes. Wedding venue rentals include day-of coordination services and the events team handles setup, breakdown and many on-site logistics.
Can Rosen Shingle Creek host rehearsal dinners, bridal showers or other wedding events?
Yes. The property accommodates related functions including rehearsal dinners, bridal showers, welcome receptions and post-wedding events in its various indoor and outdoor spaces.
Are there block room rates for wedding guests at Rosen Shingle Creek?
Yes. The hotel can offer discounted guest room rates and honeymoon accommodations as part of wedding bookings; contact the events team or your BookResorts agent for details and room-block arrangements.
Does Rosen Shingle Creek provide on-site catering for weddings?
Yes. On-site catering is available through the resort's culinary team with menu options and service levels that vary by package and venue; consult the events coordinator for menus and tastings.
Booking & prices
9How do I make a reservation at Rosen Shingle Creek?
You can reserve rooms directly with the hotel or through BookResorts; for 24/7 agent assistance call BookResorts at +1 (888) 605-1350.
What room types are available at Rosen Shingle Creek?
Standard Room (2 Queen Beds) and Room (1 King Bed) are listed room types; the resort also offers suites though specific suite names were not provided here.
Is breakfast included with Rosen Shingle Creek room rates?
No. The property is not all‑inclusive; buffet breakfast is available for a surcharge (published estimates range roughly $10–$33 per adult depending on source), and most restaurants charge à la carte.
Does Rosen Shingle Creek charge a resort fee?
No. Rosen Shingle Creek does not charge a resort fee, and free Wi‑Fi is included in guest rooms and public areas.
What are the check-in and check-out times at Rosen Shingle Creek?
Standard check-in begins at 3:00 PM and the check-in window runs until midnight; check-out is at 11:00 AM and late check-out is available for a fee.
What is the minimum age to check in at Rosen Shingle Creek?
The lead guest must be at least 18 years old and present a government-issued photo ID along with a matching credit or debit card to cover incidental charges.
Are pets allowed at Rosen Shingle Creek?
Pets are permitted in designated rooms for a fee (service animals are exempt); pet fees and policies vary so confirm specifics with the hotel before booking.
What is included in the room rate at Rosen Shingle Creek?
Included amenities commonly cited are free Wi‑Fi in rooms and public areas and access to resort grounds; many services such as parking, spa treatments, fitness center access, and meals are subject to additional charges.
Do I need a credit card to hold a reservation at Rosen Shingle Creek?
Yes. A credit card is required at check-in to cover incidental charges and a government-issued photo ID may be requested; contact the hotel if you expect to arrive after midnight.
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